online shopping can be tricky and we get it! we’re sorry to hear that it’s not the right fit, but as long as your pieces have not been worn or damaged you are able to exchange them or receive store credit within 14 days of receiving your order. please note, after 14 days we no longer accept exchanges. shipping fees are non-refundable.
- final sale: some of our pieces are final sale. unfortunately, we are unable to issue refunds and exchanges on earrings, bridal/beloved pieces, sale items, pieces that have been engraved, made to order pieces, and gift cards.
was it a holiday gift purchased between November 12th, 2020 - December 24th, 2020? you are eligible for an exchange or store credit until January 15th, 2021. see our holiday exchange policy here
was it purchased after December 24th, 2020? you are eligible for an exchange or store credit within 14 days of receiving your order.
to begin your exchange process, please complete the form below and a member of our team will be in touch with you within 24 - 48 hours with next steps.