exchanges, credits, and returns
online shopping can be tricky and we get it! we’re so sorry to hear that it’s not the perfect fit, but with the exception of final sale items, you are eligible for an exchange or store credit within 14 days of receiving your order. items must be in unworn, new condition, including all original packaging. please note we do not offer refunds onto the original form of payment.
please note, after 14 days we no longer accept exchanges. shipping fees are non-refundable.
- final sale: some of our pieces are final sale. unfortunately, we are unable to issue exchanges or store credit on earrings, one-of-a kind rings, endless collection engagement rings, wedding bands, sale items, pieces that have been engraved, made to order pieces, and gift cards.
to begin your exchange process, please complete the form below and a member of our team will be in touch with you within 24 - 48 hours with next steps. talk to you soon!